Frequently Asked Questions
Review our FAQs to gather all the information you might need before your Water Park experience.
WHAT ARE THE AGE AND HEIGHT RESTRICTIONS FOR THE ATTRACTIONS?
You must be at least 42” tall to ride all of the water attractions in the Water Park except for the Fin Dunker, Cat4, the Aquatic Adventure (Wibit™), and the zip line; you must be 48” to ride those attractions. In the Fun Zone, all children must be under 48” tall – the only exception being someone accompanying a child.
WHAT CAN I BRING TO THE WATER PARK?
Beach equipment: Although we have umbrellas and cabanas available for rent, you are welcome to bring your own, as our rental supplies are limited. For your convenience, items such as sunglasses, hats, towels, and sunscreen are also for sale at our gift shops. Food/Beverages: No food or beverage items can be brought into the water park other than bottled water.
ARE THERE BEACH CHAIRS AVAILABLE AT THE WATER PARK? CHARGE/FREE?
We do have lounge chairs and sand chairs available on a first come, first served basis at no charge. On busier days, guests may want to bring in their own chairs.
DO YOU RENT CABANAS/UMBRELLAS?
The large umbrellas located throughout the park are available on a first come, first served basis. However, we also have smaller umbrellas and cabanas available for rent at our beach rentals location.
CAN I BRING MY OWN TENT OR CANOPY?
You may bring your own tent or canopy to use on the beach if it is unobtrusive to other guests and does not interfere with their enjoyment of the park.
DO YOU PROVIDE LIFE JACKETS?
Yes, courtesy personal floatation devices (PFD) are available next to the wave pool and the Fun Zone. They are first come, first served.
IF I EXIT THE PARK, CAN I REENTER?
Yes. Your Water Park admission is valid for remainder of the day after you enter. To reenter and utilize the attractions, keep your wristband on for the duration of the day. Wristbands must be worn to be valid for use. Altered, broken, or unworn wristbands are not valid.
HOW MANY SLIDES DO YOU HAVE?
We have a total of 12 slides and 8 other attractions.
DO YOU PROVIDE TUBES? HOW MUCH DO THEY COST?
All of the slides that require tubes provide them at each respective attraction. Tubes are also available to rent if you’d prefer to keep a tube with you all day and to use in the lake or wave pool. The tubes provided at attractions are subject to availability, so renting a tube would avoid waiting for one.
CAN I BRING MY OWN TUBE/FLOAT?
Personal tubes and flotation devices may only be used in the lake. They may not be used in the wave pool or on any of the slides.
DO YOU HAVE AN ATM? CAN I GET CASH BACK?
No, there are no ATMs available in the park. No outlets offer cash back on debit/ATM cards or checks.
DO YOU HAVE LOCKERS? WHERE ARE THEY AND WHAT DO THEY COST?
We have lockers in three locations – next to the wave pool, at Paradise Beach Rentals adjacent to Paradise Beach Cantina, and at LandShark Landing. Prices ranges from $12-20 depending on the size of the locker.
WHAT ARE THE PARK HOURS?
The Water Park opens at 10 am. Closing times can vary by date. For complete times, visit the hours of operation page.
WHAT IS THE WATER TEMPERATURE? DEPTH?
The water temperature fluctuates with the weather; the temperature is not regulated. The water depth varies for each attraction, varying from a few inches to eight feet for the Fin Dunker.
I HAVE A SMALL CHILD, WHAT IS THERE FOR HIM/HER TO DO?
Our Fun Zone area is designed exclusively for children under 48” tall. There are smaller slides and water attractions along with a small version of our wave pool located in this area. For safety concerns, children in this area must be smaller than 48” tall. The beach/lake, wave pool, and foam parties also have no height requirements and are suitable for children of all ages.
IS THERE A SHUTTLE TO MY CAR?
There is shuttle service for Legacy Lodge hotel guests to various locations around the resort. Margaritaville tram service begins mid-summer.
DO YOU SELL FOOD/DRINK INSIDE THE PARK?
Yes! You can enjoy a meal at various locations throughout the park from Shark Shack, to Paradise Beach Cantina, Frank & Lola’s Pizzeria, License to Chill, and at LandShark Landing. We also have smaller concessions including Bucky’s Snack Shack and ICEE Oasis.
WHERE CAN I BUY ALCOHOL? CAN I BRING MY OWN?
Outside alcoholic beverages are not permitted in the park. Alcohol sales are located in various areas of the park including Tiki Hut, at LandShark Landing, and License to Chill.
CAN I BRING A STROLLER?
Yes, strollers are welcome in the water park. There is fun for the entire family!
I HAVE AN INFANT; DOES HE/SHE NEED TO HAVE A TICKET?
Children 2 years of age and younger are not required to have a ticket; they are free.
CAN I WEAR... JEANS, SHORTS, SHOES, JEWELRY, T –SHIRTS, ETC. ON THE RIDES?
Cut-offs (frayed clothing), jeans/denim, jewelry, and shoes are not permitted on rides. Clothing with rivets or metal attachments is also not permitted. For safety reasons, some attractions do not allow for loose clothing, such as pants, t-shirts, or cover-ups. In lieu of these items, form-fitting rash guards or swim shirts are recommended.
DO YOU HAVE A PUBLIC TELEPHONE?
We do not have any public telephones available for use.
DO YOU HAVE A FIRST AID STATION?
Yes. First Aid is located next to Paradise Beach between Fast Down and Double Down attractions. It is staffed during park hours with a certified EMT.
HOW OLD DOES MY CHILD NEED TO BE TO GO TO THE PARK WITHOUT AN ADULT?
It is recommended that an adult accompany anyone under the age of 16. After 6 pm, an adult must accompany minors under the age of 18.
IS YOUR PARK HANDICAP ACCESSIBLE?
We have handicap parking available at each parking lot. Please note, most attractions require the use of stairs.
WHAT IF I GET SEPARATED FROM MY CHILD?
It is always a good idea to have a meeting place if any members of your party get separated. If you become separated from your child, you can notify any park associate or go to the information booth on the beach near Fun Zone.
WHAT IS YOUR RAIN POLICY? REFUND POLICY?
The Water Park does not issue rain checks or refunds for inclement weather. It is advisable to view the local weather forecast prior to your visit. Outdoor attractions may be suspended in the event of heavy rain, high winds, and lightning. If the attractions have been suspended for longer than 90 minutes due to inclement weather, see an admissions associate for further information.
CAN I BRING A PICNIC LUNCH TO THE WATER PARK?
No outside food/beverage except bottled water can be brought into the Water Park. If you wish to bring a picnic lunch, you may leave it in your vehicle and enjoy it outside the Water Park gates.
IF I’M DROPPING MY KIDS OFF AT THE PARK, DO I STILL HAVE TO PAY FOR PARKING?
Every vehicle that enters Lanier Islands must pay the resort fee for parking, regardless of the duration of your stay.
IS THERE A MAP OF THE PARK?
You can view/print a map of the park from our main page, or you can obtain a copy inside the park at the ticket booths and information booth.
IS SMOKING PERMITTED INSIDE THE PARK?
Smoking is permitted within designated areas only – Beach Bar and License to Chill Bar. All other areas of the park remain smoke (including vapor) and tobacco-free.
ARE PETS ALLOWED INSIDE THE PARK?
Pets are generally not permitted inside the Water Park, only in designated areas at LandShark Landing.
WHAT FORMS OF PAYMENT ARE ACCEPTED?
Margaritaville at Lanier Islands accepts payment in the form of cash, credit (Visa, MasterCard, American Express, and Discover), checks (subject to approval), and traveller’s checks.
DO YOU HAVE A LOST & FOUND?
Yes. For lost and found items, see the attendant at the information booth.
DO YOU HAVE A PAGING OR PA SYSTEM TO CALL SOMEONE?
We do not have a paging/PA system.
DO YOU HAVE WIRELESS INTERNET ACCESS INSIDE THE WATERPARK?
Wireless internet access is available in most areas of the Water Park. Please use the IslandsGuest network.
CAN I BUY SUNSCREEN A THE PARK?
Yes! We have sunscreen available for purchase at all of our gift shops.